Aylward-Dunn Learning Center - Quick Guide to WC Online

A quick guide for registering, scheduling appointments, and making changes using WC Online for students. 

New users:

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and click “Register for an Account.” 
2. Fill out the registration form completely. Please note that you should register with your ROCKHURST email address in order to use the system.
3. Please indicate at the bottom of the registration page whether you’d like email or text reminders. We encourage you to request these reminders!
4. Log in using your username and password.

Making an appointment (for in-person or online tutoring): 

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. You will see a Welcome page. Click on the link to the current Tutor Schedule.
3. A pop-up will appear requiring you to select your subject from a drop-down menu. Click on the “Limit Display to Select your Subject” box and find the class for which you’d like a Tutor.
4. You will now see a list of tutors that can help you with your subject.
5. The schedule will be set to the current date range at the top of the page; click on the calendar icon underneath the current dates if you need to schedule appointments for future dates (note that appointments can only be scheduled two weeks in advance).
6. Underneath you will find instructions and reminders about the schedule and how to sign up, as well as relevant links to other Learning Center resources. Scroll down past this message.
7. To make an in-person or online appointment, you can customize the schedule in several ways by using the drop-down menus in the “Display Options” section:
   1. Click “Show All Staff & Resources” to select a specific tutor if you already know who you want to work with. (Optional)
   2. Click on “Show all meeting types” to select whether you’d like an online, in-person, or written feedback appointment. (Optional)
   3. Click on “Show all “Select your Subject” in the middle to select a course for which you would like a tutor. Selecting a course from this list will eliminate any tutors from the schedule who do not cover that topic. NOTE: You will only need to use this drop-down if you need to change your course selection from what you selected in the first pop-up! 
8. Once you have made your selections, the schedule will now display only the tutors, subjects, and types of appointments you have selected.
9. To make an appointment, click on a white block corresponding with the tutor, date, and time you desire. All times are listed in the Central U.S. time zone.
10. Fill in the reservation box with the required information. When finished, click “Save Appointment” at the bottom of the box. 
    1. You must select a Meeting Type (Face-to-Face, Online, or Written Feedback)
    2. If no option is available to select a meeting type, that means the tutor only works in person and your appointment will automatically be an in-person appointment.
    3. If you are requesting a Written Feedback appointment, you may upload your work here (see below for instructions on how to upload files). Please click here for more information on Written Feedback.
11. A confirmation will be sent to your Rockhurst email. You will also receive a reminder before your appointment if you approve that option when registering.

To change or delete an appointment:

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. Click on “My Appointments” in the top left corner of the page, find the appointment that you would like to change or cancel and click on the box. 
3. To change the appointment, click “Edit Appointment” at the bottom of the pop-up window that appears. Modify the details and click “Save Changes. You will receive an error message if your tutor is not available at the new time or date you select. 
4. To cancel your appointment, click “Cancel this appointment” at the bottom of the screen and then confirm the cancellation. 
5. A confirmation email will be sent to you if you choose that option. 

Starting an online appointment:

1. A few minutes before your appointment time, go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. Click on “My Appointments” in the top left corner of the page, find the appointment corresponding to today’s date/time, and click on the box. (Note: You can also find your appointment on the schedule calendar by clicking on the box corresponding to the day/time/tutor you selected.) 
3. Click on the red box that says “Click here to start your online tutoring” to begin your online session. Email your tutor if you have difficulties joining. 
4. We will be using Microsoft Teams for our online tutoring appointments. You do NOT need to have the Teams app or a Teams account to join a meeting. Please visit this tutorial if you need help with joining a Teams meeting.
5. Make sure you have a computer with a webcam and microphone. You should also be in a quiet place with a strong internet connection.

Contact the Learning Center at 816-501-4052 or learningcenter@rockhurst.edu with any questions. 

Attaching documents to your appointment:

In the appointment form, you can attach up to three documents or files to your session.

Attaching documents when creating an appointment: 

1. Click "Choose File" to find the file(s) you want to attach. There are some limitations on document types. 
2. It will be helpful to have a clear title for each file, such as "Paper Draft - Research Project." 
3. When you have finished uploading the file, click "Create Appointment" to save your appointment.

Attaching documents after you have already created an appointment: 

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. Click on “My Appointments” in the top left corner of the page.
3. Select the appointment for which you want to upload a document. 
4. At the bottom of the appointment form, click "Attach File."
5. For each appointment, you can attach up to 3 files.
6. Click "Choose File” to find the file(s) you want to attach. There are some limitations on document types. 
7. It will be helpful to have a clear title for each file, such as "Paper Draft - Research Project." 

Note: Attachments are NOT reviewed by the tutors ahead of time, and you’ll go over your file with the tutor once your session has started. 

Notes:

• Writing Appointments: Select “WRITING” from the dropdown menu for ALL writing appointments, regardless of the subject.
• Group Appointments: If you would like to sign up in a small group (2-3 students maximum), only ONE student will be able to sign up for the appointment online. That will reserve your time. All other members of the group will need to sign in as a "walk-in" upon their arrival at the Learning Center. Groups must consist of students in the SAME COURSE, preferably with the same assignment/project.
• File attachments: Any files or documents that are attached to a tutoring appointment are NOT reviewed by the tutors ahead of time, and you’ll go over your file with the tutor once your session has started. The exception to this is Written Feedback appointments. Please click here for more information on Written Feedback.