Written Feedback

A quick guide for submitting written work to be reviewed and to receive written comments. 

Written Feedback is a service in which you book a writing tutor’s time in WCOnline and the tutor will use that time to type comments and provide feedback to you on your written work. Please see the guide below for more details and for information on scheduling these sessions. Written Feedback is not an editing service; instead, it is a service in which the tutor will write comments into the margins of your written work, and those comments and questions will guide you to rethink and revise your own writing. After receiving comments on your written work, feel free to book another Written Feedback appointment or book an appointment to meet with a writing tutor live (synchronously) to go over your work. 

Preparing to send your paper

1. Choose the specific areas of your paper or concerns on which you want feedback. We will review two pages per each booked appointment. (If you’d like comments on more than two pages, you can book more than one appointment time.)
2. Prepare to send any questions you may have, an assignment (or your description of your assignment), and your draft.
3. Your file must be a .doc or .docx file. 
4. Consider your paper deadline and plan to allow for time to revise after you receive feedback.

Making an appointment to receive written feedback

1. When requesting written feedback, you will book an appointment time in the same way that you’d book an appointment for in-person and online sessions. The time you book will be the time the tutor will dedicate to your text.
2. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
3. You will see a Welcome page.  Click on the link to the current Tutor Schedule.
4. A pop-up will appear requiring you to select your subject from a drop-down menu.  Click on the “Limit Display to Select your Subject” box and select either “Writing – Undergraduate”, “Writing – Graduate”, or “Writing – Lab Reports” based on which applies to you.  
5. You will now see a list of tutors who can help you with writing. 
6. The schedule will be set to the current date range at the top of the page; click on the calendar icon underneath the current dates if you need to schedule appointments for future dates (note that appointments can only be scheduled seven days in advance).
7. You can customize the schedule in several ways by using the drop-down menus in the “Display Options” section: 
   1. Click on “Show All Staff & Resources” to select a specific tutor if you already know who you’d like to work with. (Optional)
   2. Click on “Show all meeting types” to select whether you’d like an online, in-person, or written feedback appointment. (Optional)
8. Find the appointment you’d like to make and click “Reserve.” Please note that you are not expected to attend that timeslot, you are merely reserving the tutor’s time to review your work.
9. Complete the form that pops up as thoroughly as possible. 
10. Select Written Feedback as your Meeting Type 
11. You may choose to upload your documents now, or you can return to the appointment later to upload documents (see below). 
12. Click “Create Appointment” at the bottom to save your appointment.  A confirmation will be sent to your Rockhurst Email. 

To change or delete an appointment

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and login. 
2. Click on “My Appointments” in the top left corner of the page, find the appointment that you would like to change or cancel and click on the box.  
3. To change the appointment, click “Edit Appointment” at the bottom of the pop-up window that appears.  Modify the details and click “Save Changes.”  You will receive an error message if your tutor is not available at the new time or date you select.  
4. To cancel your appointment, click “Cancel this appointment” at the bottom of the screen and then confirm the cancellation.  
5. A confirmation email will be sent to you if you choose that option.  

Submitting your paper for your appointment

1. You will be submitting your paper as an attachment to your appointment. Note that files are required to be attached to the appointment to receive written feedback (not sent to the tutor in any other fashion).
2. You must include your assignment details as part of the file or files you upload. A detailed description of the assignment or writing project will be enough. This information enables the tutor to know your project's requirements. Please note that submissions that do not include an assignment description may be returned without feedback.
3. You must attach a file before your appointment start time. If you have not attached a file by 5 minutes before your appointment start time, it will be counted as a "No Show" appointment.

Attaching documents to your appointment

In the appointment form, you can attach up to three documents or files to your session; however, it is ideal to attach one file with your assignment (or assignment description), draft, and any questions in it. This will allow for the tutor to re-attach the file to the same appointment after entering revision comments into your file.

Attaching documents when creating an appointment:

1. Click "Choose File" to find the file(s) you want to attach. There are some limitations on document types. 
2. It will be helpful to have a clear title for each file, such as "Paper Draft - Research Project." 
3. When you have finished uploading the file, click "Create Appointment" to save your appointment.

Attaching documents after you have already created an appointment: 

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. Click on “My Appointments” in the top left corner of the page.  
3. Select the appointment for which you want to upload a document. 
4. At the bottom of the appointment form, click "Attach File."
5. For each appointment, you can attach up to 3 files.
6. Click "Choose File” to find the file(s) you want to attach. There are some limitations on document types. 
7. It will be helpful to have a clear title for each file such as "Paper Draft - Research Project." 

Receiving feedback

1. Once you have secured your appointment time and attached your file, you will receive your feedback by the end of the day of the appointment time you booked.
2. When the feedback is ready, an email containing instructions will arrive in your email inbox.
3. You will need to sign in to WCOnline to access the file containing your feedback.
4. Once you are signed into WCOnline, click on “My Appointments” in the top left corner of the page.  Find the appointment for your Written Feedback and click on the box. 
5. A window will open. Scroll to the bottom of that window and download the attached file that has been renamed by the tutor, so you’ll know which file contains the feedback.
6. If you would like to receive additional feedback, feel free to book additional appointment times for the same paper (or another paper). You can also book time with the writing tutors to work with them online via WCOnline (videoconferencing) to have further conversations about your writing.

If you have any difficulties, contact the Learning Center at learningcenter@rockhurst.edu or 816-501-4052 and someone will assist you.