Aylward-Dunn Learning Center - Quick Guide to WC Online

A quick guide for registering, scheduling in-person or online appointments and making changes using WC Online for students. 

New Users:

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and click on “Register for an Account.”
2. Fill out the registration form completely. Please note that you must register with your ROCKHURST email address in order to use the system.
3. Please indicate whether you’d like email or text reminders at the bottom of the registration page. We encourage you to request these reminders!
4. Log in using your username and password. 

MAKING AN APPOINTMENT (IN-PERSON OR ONLINE):

You have two options on how to search for and make appointments. 

Option #1:  Calendar View  You may choose to use this method if you like to see all of your options at once.

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. You will see the name of the schedule and the current date range at the top of the page; click on the calendar icon underneath the current dates if you need to schedule appointments for future dates (note that appointments can only be scheduled seven days in advance).
3. Underneath you will find instructions and reminders about the schedule and how to sign up, as well as relevant links to other Learning Center resources.  Scroll down past this message
4. To make an in-person or online appointment, you can customize the schedule in several ways by using the drop down menus in the “Display Options” section
   • Click on “Show All Staff & Resources” to select a specific tutor if you already know who you’d like to work with. (Optional)
   • Click on “Show all ‘Limit to:’ Options” in the middle to select a course for which you would like a tutor. By selecting a course from this list, you will eliminate any tutors from the schedule who do not cover that topic.  NOTE:  You must Limit the schedule to a specific course in order to see which tutors can help you with your specific course! (Required)
   •  Click on “Show all meeting types” to select whether you’d like an online, in person, or written feedback appointment. (Optional)
   • You will now see the schedules for all tutors who cover that topic in the calendar below.
5. Once you have made your selections, the schedule will now display only the tutors, subjects, and types of appointments you have selected. 
6. To make an appointment, click on a white block corresponding with the tutor, date,. and time you desire. All times are listed in the Central U.S. time zone.
7. Fill in the reservation box with the required information. When finished click “Save Appointment” at the bottom of the box.
   • You MUST select a Meeting Type (Face-to-Face, Online, or Written Feedback)
   • If you are requesting a Written Feedback appointment, you may upload your work here.
8. A confirmation will be sent to your Rockhurst email. You will also receive a reminder before your appointment if you approve that option when registering.

Option #2:  Find an Appointment  You may choose to use this option if you’d like the system to suggest appointment times for you based on your parameters.

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. You will see the name of the Schedule and the current date range at the top of the page; click on the calendar icon underneath the current dates if you need to schedule an appointment for a future date (note that appointments can only be scheduled seven days in advance).
3. Click on “Appointment Search” in the top right corner of the page.
4. In the “Find an Appointment” box, input the following:
   • Preferred Appointment Date
   • Preferred Appointment Time (All times are in the Central US Time Zone)
   • Preferred Staff or Resource:  Select a tutor if you have a preference, otherwise leave this set to “Any Available”
   • Limit To: Select the course for which you are requesting a tutor or select Writing for all written assignments for any class. 
   • Meeting Type:  Choose whether you want an in-person, online, or written feedback appointment, or if you would take any available
5. Click “Find Appointments”
6. On the next screen, you will see various options for appointments. 
   • “Perfect Match” appointments will appear at the top…these are appointments that match all or most of your criteria
   • Close matches will appear underneath
7. Find the appointment you’d like to make and click “Reserve.”
8. Complete the form that pops up as thoroughly as possible. 
   • You MUST select a Meeting Type (Face-to-Face, Online, or Written Feedback)
   • If you are requesting a Written Feedback appointment, you may upload your work here.
9. Click “Create Appointment” at the bottom to save your appointment.  A confirmation will be sent to your Rockhurst Email. 

To Change or Delete an Appointment:

1. Go to the Aylward-Dunn Learning Center scheduling page at https://rockhurst.mywconline.com/ and login.

2. Click on Appointment Search in the top right side of the screen. 

3. On the right side of the screen, you will see a box with “Today’s Appointments.”  All appointments for this day will appear here. 

4. To view or change future appointments, click on the drop-down menu underneath and select the future appointment you’d like to view or change.

5. Click “Open Appointment”

6. To change the appointment, Click “Edit Appointment” at the bottom of the pop-up window that appears.  Modify the details and click “Save Changes.”  You will receive an error message if your tutor is not available at the new time or date you select. 

7. To cancel your appointment, click “Cancel this appointment” at the bottom of the screen and then confirm the cancellation.  

8. A confirmation email will be sent to you if you choose that option.  

Starting an Online Appointment:

1. If you have scheduled an online appointment and it is time for your appointment, go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. At the appointment time, visit the “Today’s Appointments” box, and click “Open Appointment”, or find your appointment on the schedule calendar and click on the box corresponding to the day/time/tutor you selected.   
3. Click on the Link embedded in the appointment to begin your online session.  Email your tutor if you have difficulties joining.  
4. We will be using Microsoft Teams for our online tutoring appointments.  You do NOT need to have the Teams app or a Teams account to join a meeting.  Please visit this tutorial if you need help with joining a Teams meeting: https://support.microsoft.com/en-gb/office/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee
5. Make sure you have a computer with a webcam and microphone.  You should also be in a quiet place with a strong internet connection. 
   
   
   
   Contact the Learning Center at 816-501-4052 or  learningcenter@rockhurst.edu with any questions. 

Attaching Documents to Your Appointment:

In the appointment form, you can attach up to three documents or files to your session.

Attaching documents when creating an appointment: 

1. Click "Choose File" to find the file(s) you want to attach. There are some limitations on document types. 
2. It will be helpful to have a clear title for each file, such as "Paper Draft - Research Project." 
3. When you have finished uploading the file, click "Create Appointment" to save your appointment.

Attaching documents after you have already created an appointment: 

1. Go to the Aylward-Dunn Learning Center scheduling page at rockhurst.mywconline.com and log in.
2. On the right side of the screen, you will see a box with “Today’s Appointments.”  All appointments for this day will appear here. 
3. To view future appointments, click on the drop-down menu underneath and select the appropriate appointment. (Or click “My Appointments” from the menu at the top of the screen).
4. Select the appointment for which you want to upload a document. 
5. At the bottom of the appointment form, click "Edit Appointment."
6. For each appointment, you can attach up to 3 files.
7. Click "Choose File” to find the file(s) you want to attach. There are some limitations on document types. 

Notes:

• Writing Appointments: Select “WRITING” from the dropdown menu for ALL writing appointments, regardless of the subject.
• Spanish/French Students: Please sort the schedule based on your exact Spanish or French course, as we have specific tutors assigned to each course. All appointments will be 30 minutes. Spanish 1100 and 2100 tutoring will occur in groups of up to three students, and the number of remaining spots will be indicated on the schedule. All other Spanish/French appointments will be one-on-one.
• Other Group Appointments: If you would like to sign up in a small group (2-3 students maximum), only ONE student will be able to sign up for the appointment online. That will reserve your time. All other members of the group will need to sign in as a "walk-in" upon their arrival at the Learning Center. Groups must consist of students in the SAME COURSE, preferably with the same assignment/project.
• File attachments:  Any files or documents that are attached to a tutoring appointment are NOT reviewed by the tutors ahead of time, and you’ll go over your file with the tutor once your session has started.  The exception to this is Written Feedback appointments.  Please click here for more information on Written Feedback.