Student Account Center – Online Bill Pay

Tuition Payment Options
Student Accounts Forms (Third Party (Employer & 529), Military, Discounts, and Book Voucher forms)
Accessing Nelnet
Share Nelnet access with parent/authorized user
View up-to-the-minute activity
Enroll in a Payment Plan
Tuition Protection Plan
Tuition Refund Withdrawal Schedule
Obtaining your 1098T
View Financial Responsibility and Electronic Consent
Consent to Conduct Business Electronically FAQ's
Student Financial Responsibility Agreement FAQ's
Book a virtual appointment

Pay Tuition and Fees Online

Rockhurst University students can pay their tuition and fees online through Nelnet Campus Commerce's Enterprise system. This service is available to current students with a valid Rockhurst account. Students can access the Nelnet Enterprise system by logging into their RU portal, my.rockhurst.edu, and clicking the "Pay Tuition" icon. As a general practice, Rockhurst does not mail paper bills or statements.

Tuition Payment Options

All enrolled students must sign a Student Financial Responsibility Agreement and a Consent to Conduct Business Electronically Agreement prior to enrolling in classes. Upon enrollment, a student is pre-registered in their classes. Payment of tuition and fees finalizes registration. Failure to make payment will result in cancellation of enrollment and will require re-enrollment through the appropriate Dean’s office and payment in the Student Accounts Office before attending class. Students who do not satisfy their financial obligations before the first day of class may not attend class.

Tuition, fees, housing, and meals (if applicable) are due by the tuition payment deadline, before classes begin, as shown online at the Rockhurst University website, www.rockhurst.edu. All late payments will be assessed a $150 late payment fee. This fee cannot be waived upon request.

Rockhurst requires each student’s account balance to be paid in full each semester. A semester balance should not roll over to the following semester as this hinders the student’s chances for future enrollment, ordering transcripts, and receiving their diploma.

Rockhurst offers several convenient options for payment of tuition:

Student Accounts Office: Massman 109

On-site payment options:

Cash
Check
Personal money order

Payment by mail:

Personal checks or money orders can be mailed to our lockbox in St. Louis, MO:

Rockhurst University

P.O. Box 953734

St. Louis, MO 63195-3734.

If remitting by mail, please include the Student ID# on the enclosed check.

Please do not mail scholarship checks to the lockbox as these checks must be processed by the Financial Aid office.

Nelnet Campus Commerce (Enterprise):

Online Payment Options (US and International):

Electronic check (Free) -Bank routing information
Debit/Credit cards (2.95% processing fee)*
Official Payment Plan ($75 enrollment fee)

*Tuition payments by credit card will only be accepted online through the Nelnet Enterprise system. The Students Account office is not allowed to take payment over the phone. There is a convenience fee charged by Nelnet for credit card transactions. This fee must be acknowledged and accepted online by the credit cardholder. Nelnet can take payment over the phone. For additional help with over-the-phone payments, please call 1-800-609-8056.

Student Accounts Forms

Students who are eligible for outside tuition benefits must self-disclose their eligibility to the Student Accounts office prior to the payment due date to avoid a late payment fee. All forms must be completed within 30 days from the start of the term to be considered.

Third-Party Payment Notification Form- If your tuition is being covered by a 529 Tuition Saving payment or third-party payer, please complete this form providing proof from the company showing that you are eligible for the benefit or payment is on the pay. This form must be completed each semester.

Military Benefits Notification Form- If you are eligible for military benefits please complete this form. This form must be completed each school year. Check out our military page!

Saint Luke's Tuition Modification Form- Saint Luke’s Health System and Rockhurst University will consider discounts on programs that fulfill SLHS’s workforce needs, the continuation of workforce development efforts to address workforce needs for the city and region, and short courses of instruction, certificates, and micro-credentials for employees. Click here for more information about the tuition discount percentages.

College of Business and Technology Discount Form- Rockhurst University offers a 10% tuition discount for Military servicemembers, Veterans, or alumni of AJCU institutions enrolled in a graduate business degree or certificate program. This discount can not be combined with any other RU discount.

Book Voucher Request Form: If you have a CREDIT balance showing on your billing account or if there is a third-party paying for your books, you may request a book voucher for the Rockhurst University Bookstore.

Accessing Nelnet Enterprise System

To access the Nelnet Enterprise System, log into the RU campus web portal at my.rockhurst.edu. Click the "Pay Tuition" link and you will be directed to Nelnet.

Third-party payers or authorized users can gain access to a student's account once a username and password are sent to the new user. The new user can log into their account at the following website: online.campuscommerce.com

Share Access with Parent/Authorized User

Students: my.rockhurst.edu

To add an authorized user to your Nelnet account:

Access the Nelnet Enterprise System through the campus web portal by clicking the "Pay Tuition" icon.
Once you are in the system, click the "Add an Authorized Party" link on the dashboard.
Enter the email address of the authorized user you wish to add

Parents/Authorized Users: online.campuscommerce.com

Once invited by your student, you will receive an email that instructs you on how to create your Nelnet username and password. This is not the same as Rockweb access, which is a non-payment RU student portal. You can log into the Nelnet Enterprise System, after your student invites you, by using the link above. Through Nelnet you will be able to:

Have full access as an authorized user to the billing account
Enroll to receive emails and text messages regarding your student’s balance or payment reminders
Make credit card and e-check payments
Set up a payment plan
Enroll in tuition insurance (via link)
Once you complete your registration, you can log in at any time

Note: If you have two or more students in attendance at Rockhurst, Nelnet can link your username and password to both student accounts once they send an authorized user invitation to you.

View Up-To-The-Minute Activity

The Nelnet Enterprise System is linked directly to the University system to display all charges and payments immediately. A summary page is displayed after login that shows the current balance due and any payment plan balances. Click the "Transaction Details" link in the dashboard to view details of the total, payments, and pending aid. The balance due will include all aid accepted regardless of any incomplete aid processes. Please make sure all aid processes are complete to ensure aid will apply to the student account. Please contact Financial Aid immediately if you feel any aid is not showing on your student account.

Make one-time payments toward the balance owed using EFT from checking/savings or the credit card type of your choice.

Enroll in a Payment Plan: mycollegepaymentplan.com/rockhurst

You can set up a 6-month (starting in July for fall and December for spring) or 5-month (starting in August for fall and January for spring) payment plan through Nelnet to divide the semester account balance into equal payments. Our summer session will only offer a 3-month plan starting in May. Payment plans are set up per semester, NOT per year. If you have a payment plan in the fall and want one for the spring, you must enroll in a new plan. There is a $75 fee incurred when enrolling. Your plan is active when the enrollment fee is paid.

Tuition Protection Plan: gradguard.com/tuition/rockhurst

Rockhurst University proudly partners with GradGuard™ to offer tuition insurance. The Tuition Protection Plan is like an extension of our refund policy. It can reimburse up to 100% of your non-refundable school costs after a midsemester withdrawal for a covered illness, injury, psychological condition, and more — protecting your investment in higher education.

Tuition insurance plans also come with Student Life Assistance, a 24-hour hotline to help students stay safe on and off campus. At Rockhurst University, we want our families to have peace of mind during their entire time with us.

Nelnet will offer you the tuition protection plan each semester for $106. To get learn more about the Tuition Protection Plan, call 1.866.724.4384 or visit gradguard.com/tuition/rockhurst

Insurance must be purchased prior to the first day of classes. Coverage extends through the end of that semester.

Tuition insurance is completely optional. The agreement you enter into is with GradGuard, not with Rockhurst University.

Tuition Refund Withdrawal Schedule

Students may add and drop classes any time between their initial registration in the course and the last day of the Add/Drop period (7 calendar days from the first day of the semester). Please click here to view the Tuition Refund Schedule to see how adding or dropping a class will affect your bill. If you are planning on completing a total withdrawal from the university and you have Federal aid, please talk to the Financial Aid department (financialaid@rockhurst.edu) to see how withdrawing will affect your aid (which can in turn affect your bill).

Obtaining your 1098T

Rockhurst has contracted with MAXIMUS to provide only electronic 1098-T’s for our past and current students. Since our 1098-T’s are outsourced, we will not have a paper copy of your tax form in our office. If you do not retrieve your 1098-T electronically, one will not be mailed to you per the signed Consent to Conduct Business Electronically. Per IRS guidelines the 1098T will be available annually by January 31st.

To retrieve your 1098-T electronically:

Launch a web browser and go to https://tra.maximus.com

For past and current students who are returning users, log in with your ID and password.

If you are a first-time user of this site:

Click the “Login” button, then click "Register".
Enter your full First and Last names and the last 5 digits of your Social Security Number or your RU student ID starting with @00. Click "Next".
If records are present for you, you will be instructed to create a username and password for your account.

If records are not found for you or you have difficulty creating an account, use the “Help” link in the left menu. If you have a hyphenated name and no record is found, please call us for help at 816-501-4175.

Remember, a hard copy form will not be mailed to you, however, you can go to the website as often as needed to retrieve a copy.

VERY IMPORTANT NOTE: Please seek the advice of a tax professional if you have questions about the variances between Box 1 and Box 5 of the 1098-T form. The Student Account office at Rockhurst University cannot provide tax advice.

Financial Responsibility and Electronic Consent

The Consent to Enrollment Terms and Conditions includes the Consent to Conduct Business Electronically (CCBE) and the Student Financial Responsibility Agreement (SFRA). View a copy of the agreement.

Instructions to Complete Financial Responsibility and Electronic Consent

Once in the Portal:

Find the “Student Fin. Services” Card
Click on “Fin. Responsibility and Elect. Consent”

Click on Add/Drop Classes
Review the agreement and click the “I Agree” button at the bottom of the page

If you choose NOT to agree to do business electronically, you will need to go to the Student Accounts Office in RockStop to complete a paper copy of the SFRA form and then go to the Registrar’s Office to manually complete a Registration Form or receive further instructions.

Consent to Conduct Business Electronically (CCBE)

What is the CCBE and how do I complete it?

As required by Federal law, Rockhurst University must inform students that it conducts business electronically and allow students to choose to conduct business through other means. As of July 1, 2019, the first time you log in to Rockweb and look up or register for classes, you are given the choice to agree to conduct business electronically with the University by selecting the "I Agree "button. You are not required to give your consent.

Instructions to Complete Financial Responsibility and Electronic Consent

Once in the Portal:

Find the “Student Fin. Services” Card
Click on “Fin. Responsibility and Elect. Consent”

Click on Add/Drop Classes
Review the agreement and click the “I Agree” button at the bottom of the page.

If you choose NOT to Agree to do Business Electronically, you will need to go to the Student Accounts Office in RockStop to complete a paper copy of the SFRA form and then go the Registrar’s Office to manually complete a Registration Form or receive further instructions.

What if I don’t accept the CCBE?

If you decline to do business with the University electronically, you cannot use Rockweb to register for classes. However, you can conduct business by visiting or contacting the appropriate University office during normal business hours (for example, go to the Registrar's Office to register for classes, and to the Student Accounts Office to sign your SFRA in person).

How often do I have to complete the CCBE?

You must confirm annually that you consent to do business with the University electronically. Therefore, once a year, the system will ask you to reaffirm consent when you log in to Rockweb and go to Registration.

Important: Your University email account is the official means of communication

Please note that declining to do business with the University electronically will not impact the University's official mode of communication with you, which remains through the University-provided email account. University communications will continue to be routed to your Rockhurst email address and you will be responsible for all academic and administrative information provided to you in this format.

Student Financial Responsibility Agreement (SFRA)

What is the SFRA and how do I complete it?

The SFRA is a mandatory agreement that outlines financial obligations and responsibilities for attendance at Rockhurst University. All students must complete the SFRA via the Rockweb student portal or by going to Student Accounts in RockStop.

Financial institutions, including the financial departments of colleges and universities, are required by federal debt collection and consumer protection laws to be transparent with their policies/procedures, and requirements. These institutions also want to ensure that the consumer/student knows the institution’s policies and responsibilities. For this reason, Rockhurst University requires that all students, on an annual basis, accept the Student Financial Responsibility Agreement (SFRA), which acknowledges their obligations and understanding of the financial policies of the university. The SFRA informs students of the financial responsibilities associated with enrolling in classes and explains the potential consequences that may result if a student fails to meet those obligations.

Our goal is to help students understand the cost of their education and the financial policies associated with their enrollment at Rockhurst University. The SFRA, in conjunction with our website, e-statement account information, letters, and other documentation, helps explain the University’s expectations for payment and allows us to clearly inform students of our policies related to billing, late payment, contact methods, etc.

Instructions to Complete Financial Responsibility and Electronic Consent

Once in the Portal:

Find the “Student Fin. Services” Card
Click on “Fin. Responsibility and Elect. Consent”

Click on Add/Drop Classes
Review the agreement and click the “I Agree” button at the bottom of the page.

If you choose NOT to Agree to do Business Electronically, you will need to go to the Student Accounts Office in RockStop to complete a paper copy of the SFRA form and then go to the Registrar’s Office to manually complete a Registration Form or receive further instructions.

What if I don’t accept the SFRA?

The SFRA must be accepted in order to attend the university. The agreement must be accepted before registering for classes as an active Rockhurst student.

How often do I have to complete the SFRA?

The SFRA must be completed at least once per academic year, or if changes to the current agreement are mandated.

What if someone else is responsible for paying my account (i.e. through a sponsorship or employer)?

All students hold ultimate responsibility for their account, including any unpaid balances should the third-party payer not pay completely, and as such, must accept the SFRA.

Why must I complete the SFRA if my tuition and applicable fees are being covered by the University or outside funding sources?

It is possible that funded students may accrue charges on their account that are not covered by the university and/or outside sources of aid. For instance, students may be sponsored for tuition and fees only, and have housing and/or other charges for which they are responsible. Student accounts also reflect items such as library book fines, parking fines, replacement ID charges, housing damage charges and the like. In these instances students are financially responsible for those additional charges and, as such, must accept the SFRA. Additionally, in the event an account balance results from a change of circumstance in a funding source, students are responsible for the amount due.

I completed the agreement and understand that the 1098-T will no longer be mailed to me. What do I do if I want a paper copy mailed to my permanent address?

The 1098-T will no longer be mailed to you. If you want a paper copy of your 1098-T, go to Maximus to print off a paper copy of your 1098-T. If you have issues with the website someone in the Student Accounts Office can help you print the form in the office.

What communications does the SFRA cover?

While a student at Rockhurst, we must be able to contact you regarding your academic and financial obligations and requirements. The SFRA applies to any contact made regarding your financial obligations to the University. Once you are an alumnus, you may opt out of further communication(s) by contacting the appropriate department(s) directly.

What is an SFRA Hold?

Failure to complete the annual SFRA can result in a hold being applied to your account. This hold will prevent access to online registration and registration-related activities.

Once I complete the SFRA, when will the hold be lifted?

The SFRA hold will be removed within a few minutes after completing the form.

If I have additional questions regarding the SFRA, whom should I contact?

Please contact our office at studentaccounts@rockhurst.edu if you have any questions regarding the SFRA.

View a copy of the Financial Responsibility and Electronic Consent